Products and Services
VoIP technology is on the move. As it continues to draw popularity new
products and services are continually flooding consumers. Some of these
products are hitting customers before rules and regulations can even be
initiated for the technology as a whole. Yet VoIP continues to rise, and due
to its wonderful cost efficiency remains a viable force in the
telecommunications arena.
Some products and services applicable to VoIP technology are:
Instant Messaging with VoIP
Instant Messaging programs are embracing VoIP technology. The greatest
advantage to Instant Messaging VoIP is that it remains one of the free VoIP
products on the market. Simply visit your favorite Instant Messaging site and
check for any new products labeled, “with voice” or “voice enabled” or “make
phone calls”. All of this refers to VoIP. Programs such as Yahoo Messenger,
AOL Instant Messenger, ICQ, and MSN all enable VoIP capabilities. Even Google
has designed a new Instant Messaging- VoIP product.
We will continue to see the evolution of VoIP enabled products and services as
this high demand technology continues to gain strength and momentum.
VoIP Service Providers for Telephone Needs
There are many new providers on the market that will supply your
telecommunications needs. Many of the providers will offer you services and
features that are normally included in your landline telephone services.
Unlike standard telephone providers, these features are often included for free
with your VoIP service. Because VoIP integrates many different technologies
such as data, audio, video, and web applications you can benefit from the
services provided with VoIP. Features such as Call Waiting, Call Forwarding,
Call Transferring, Voicemail, Do Not Disturb, and the ability to transfer your
phone number are all included with your VoIP service. You will need to check
with your individual VoIP service provider to find out what specific features
are included with your service of choice.
Another feature included with many VoIP service providers is the ability to
choose your area code. You may select from any area code within the United
States, and some providers offer the ability to select an area code from other
countries. This has many benefits for residential users and small businesses
as well. If you have a lot of friends and family in a certain region, you can
select an area code from their region, and they will be able to call you with
local rates and not long distance rates.
For small businesses the ability to choose a specific area code is advantageous
because they can use that phone number to attract business in certain locations.
E911
Another new feature for VoIP users is the E-911 or Enhanced 911 program. Many
users have had trouble in the past calling 911 from VoIP connections. Because
VoIP utilizes a broadband Internet connection and not a standard landline, the
Public Safety Answering Point Dispatcher does not readily see addresses and
other important information; the FCC has instituted some rules and regulations
regarding VoIP and 911.
To begin with, when purchasing VoIP services, you will be required to sign a
statement that says you understand that your 911 services may be impaired by
using VoIP. Some VoIP providers do not offer 911 services at all. Other
providers will offer what is known as Enhanced 911. To use E-911 services, you
may be required to first activate the 911 services. The most efficient way to
use E-911 is to register your information with the Public Safety Answering
system. They will take your name and physical address. That way, if you call
911, they won’t have your information readily available, but they will have it
in their system. However, if you are out or away from your residence and call
911, your information will be useless. In a situation like that, you will need
to clearly state your location. Your VoWiFi phone won’t reveal any of your
local information, as a cellular phone will.
VoWi Fi Phones
Another product on the VoIP market today is the VoWi Fi phone. These are
wireless phones that run on a VoIP network. They are fairly new to the market
and are currently more expensive than the cost of a cellular phone. Though
many major telephone companies such as Sprint, Vonage, and Verizon are creating
VoWi Fi or hybrid- half Cellular half VoWi Fi phones.
|